Refund and Returns Information

Returns & Refunds

Please note that all sales are final and items remain the property of Miguel Meirelles Antiques until fully paid.

To customers who have a change of mind (or of circumstances) regarding the purchase of an item, we may at our discretion re-sell the item to recoup costs, offer to re-sell that item on consignment, or even suggest another avenue of public sale (e.g. another antique dealer, an auction house, eBay or another online marketplace).

Our business takes a 40% commission fee on the sale prices of items sold on consignment by us.

Damaged Goods

If your order arrives damaged, please contact us within 48 hours of delivery at miguel@meirelles.com.au

Please include:

• your stock id number or invoice number
• photographs of the item
• photographs of the packaging
• photographs of any damage

We have done our absolute best to represent the pieces correctly. Please remember that due to the unique, antique or vintage nature of our collection:

• we do not guarantee exact colour appearance across devices.
• antique or vintage wear and age-related imperfections are not considered faults.

Refunds are only considered where:

• an item arrives damaged in transit and is unrepairable.
• the item received is materially different from its description.

If an item is damaged in transit, Miguel Meirelles Antiques will discuss the best options for carrying out repairs or refunds.

Approved returns must be shipped securely and insured where appropriate.

Customers are responsible for return shipping costs unless otherwise required under Australian Consumer Law. Customers are responsible for the pieces until received by Miguel Meirelles Antiques.

Refunds will occur once the piece is back with our team unless otherwise agreed.

Nothing in these Terms excludes rights available under the Australian Consumer Law.